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Clinical Trial Courier Services

At PromptCare LogistiX, Our mission to improve the execution of clinical research studies affiliated with various research sectors. When it comes to clinical trials, a significant gap exists in the timely delivery of clinical trial materials to research institutions, this is often due to fragmented supply chains, delayed customs clearance, inadequate cold chain handling, and a lack of real-time tracking. These disruptions can jeopardize study timelines, patient dosing schedules, and data integrity. Our goal is to address the challenges research institutions face with retrieving clinical trial supplies in a timely manner. Our courier services are tailored to meet the demands of sponsors, CROS, Research Sites, Biotech, Government Contracts, Laboratories, Academic Research Institutions across all trial phases. With delivering material promptly from study start up to study close out. Prompt care Logistix plans to address these challenges by improving the courier services we provide though a tailored approach. This tailored approach includes end-end transport services of clinical trial materials with real time tracking. We also have a strategic guideline that is aligned with regulatory specifications when handling sensitive temperature controlled products. We have implemented efficient freight and custom coordination procedures to reduce unplanned challenges with customs and have incorporated 24/7 coordination, tracking systems for smart route optimization, and real-time monitoring applications to minimize site delays and prevent stockouts. We are dedicated to keeping clinical trials on track with reliable, compliant delivery to research site nationwide.

Clinical Trial Kits & Supplies:

Returned Study Drug / Accountability Returns

Clinical Trial Kits & Supplies:

We transport pre-assembled site kits customized to protocol needs, Contents may include:

  • Specimen collection tubes (e.g., EDTA, SST, PAXgene)
  • Needles, swabs, vacutainers, syringes
  • Centrifuge tubes, shipping vials
  • Labels, CRFs (Case Report Forms), and requisitions
  • Cold Chain & Temperature- Sensitive products

Patient Biological Samples

Returned Study Drug / Accountability Returns

Clinical Trial Kits & Supplies:

Samples collected during trial visits for lab analysis.

  • Blood, urine, saliva, stool, tissue biopsies
  • DNA/RNA for genetic or biomarker analysis


Returned Study Drug / Accountability Returns

Returned Study Drug / Accountability Returns

Returned Study Drug / Accountability Returns

Study drug returns from sites to depots or sponsors for:

  • Destruction
  • Reconciliation
  • Repackaging

These require chain-of-custody logs, tamper-evident seals, and secure transport.


Randomization & Blinding Materials

Randomization envelopes or blinding codes sent to sites or DSMBs (Data and Safety Monitoring Boards).

Investigational Products

Regulatory / Trial Documentation

Returned Study Drug / Accountability Returns

These include drugs or biologics under investigation that are not yet approved for commercial use.

  • Oral tablets, injectables, topical treatments
  • Placebos or comparators
  • Blood Plasma & Platelets
  • Vaccines and biologics (2–8°C, -20°C, or -80°C)
  • Fertility medications and IVF specimens
  • Organs, tissues, and bone marrow
  • Cryopreserved samples (liquid nitrogen transport)

Regulatory / Trial Documentation

Regulatory / Trial Documentation

Regulatory / Trial Documentation

Courier services may handle confidential documents:

  • Investigator brochures
  • Trial protocols
  • IRB approvals
  • Informed consent forms (ICFs)

Laboratory Specimens

Regulatory / Trial Documentation

Regulatory / Trial Documentation

  • Blood samples
  • Urine, saliva, or fecal samples
  • Biopsy tissues
  • COVID-19 swabs or other infectious disease test kits
  • Pathology slides and lab cultures
  • Bloodwork & Biopsies

PromptCare Logistix LLC.

443-608-5992

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